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FAQs

What may I bring to the concert?

Please see Grounds and Policies for this information.

Where is parking located and what time do lots open?

Live Nation Concerts:
Gate & parking times vary - see individual event listing for specific information. There is additional parking available in the Saratoga Spa State Park, there is a fee for this parking.

For Classical Performances:
The main parking lot is located off Route 50 and is open from dawn to the end of the event. Gates open 1 1/2 hours before show time. There is additional parking available in the Saratoga Spa State Park.

Where can I buy rock concert tickets?

Tickets are available at the SPAC Box Office during the season, all Ticketmaster outlets (for a list of locations call the box office at 518.587.3330), Ticketmaster phone charge at 1-800-745-3000 or online at livenation.com or ticketmaster.com.

Where is "Will Call"?

The "Will Call" window is located off of the Route 50 parking lot at the Main Box Office ONLY. We suggest you arrive at Will Call 1-2 hours prior to the show to avoid long lines. Please bring the original credit card used to purchase the tickets and a valid photo ID.

Is it wrong to purchase tickets through a "ticket scalper" or "ticket broker"?

Saratoga Performing Arts Center cautions against guests buying tickets from non-accredited ticket sources. Many guests that have purchased tickets from brokers or scalpers find themselves in possession of counterfeit tickets at inflated prices. This is especially true on sold out shows. A counterfeit ticket will not gain access to the concert event.

Where is Section 40?

That is the Orchestra Pit area in front of the stage.

What happens if it rains?

All shows will go on rain or shine. No refunds will be given in the event of rain.

What concessions are available at SPAC?

Aramark provides concessions for all events. Items include, pizza, hamburgers, french fries, hot dogs and beverages. Beer is normally sold at all events (for pop/rock concerts photo ID is required). Other alcoholic beverages are available at classical events.

Are children admitted free to all events?

Children 2 years old or younger are admitted for free to all events. For our classical programming (ballet and orchestra) children aged 12 or younger are admitted onto the lawn for free when accompanied by an adult with a paid lawn ticket. Please check livenation.com for the details of the Live Nation Kids in Free Concert Series and www.spac.org for children's discounts for classical performances.

Where can I make arrangements for my special medical needs?

There is a team of Emergency Medical Technicians who are available to assist guests with special medical needs. If someone has a medical condition that requires syringes or special medical attention, they should alert the SPAC staff on arrival who will notify the SPAC medical teamt to discuss your needs. Due to crowd size, handicap carts are not available during pop/rock concerts.

Are the video screens always used on the lawn?

The video screens are a wonderful addition to the lawn concert experience. However, sometimes artists ask that these screens not be used for a specific event. While not common, it does happen from time to time. The screens are not used for pavilion only shows.

Why should I buy tickets in advance?

You'll avoid waiting in line and have the opportunity for the best possible seat location by purchasing your tickets online as soon as an event goes on sale. Many programs sell out. By becoming a member of SPAC one of your benefits (for classical events) is priority seating and member-only discounts!

Where can I stay while visiting the area?

For more information on where to stay (including campsites) and where to dine while in Saratoga Springs please visit saratoga.org

Are there Group Sales available for concerts?

For more information on Pop/Rock Concert group sales, visit livenation.com. For more information on Classical Event group sales, please visit our website's Group Sales page.

Is there special parking that I can purchase?

For Pop/Rock Concerts:
VIP Parking offers guests a reserved parking spot in the main Route 50 parking lot. A limited number of spaces are available so we recommend purchasing tickets prior to the day of the event. VIP Parking can be purchased on the Live Nation - Saratoga website livenation.com, at the SPAC Box Office, all Ticketmaster outlets, Ticketmaster Phone Charge or on ticketmaster.com. Any orders placed through Charge by Phone must be completed ten (10) days before the show in order to receive the VIP Parking Pass in the mail prior to the show date. Guests will receive a ticket similar to their show ticket that must be presented to the VIP Parking attendants on the night of the show to gain admittance. Depending on availability, parking may be purchased on the night of the engagement.

For Classical Events:
By becoming a member of SPAC at the Patron level or higher one of your benefits is having the ability to park in our Patron's Lot which is located on the backside of SPAC.